FAQ

What is Saltycustoms Retail?

After 10 years of being industry experts, safe to say we have built up a good network of followers that loves our products. Hence, we would like to share our dope-looking,  quality merchandise with our fans!

Where do you manufacture your products?

We have various trusted manufacturing partners who carefully develop, manufacture, produce, and pack all our Saltycustoms products. We work on a sustainable long term partnership with all of them and require all of them to comply with our requirements on:

  • Fair and Safe Workplace Conditions and Environment.
  • Continuous Adoption of Ethical and Sustainable Best Practices
  • Specific Quality Standards, Quality Controls, and Operational Excellence based on Saltycustoms’ requirements.

The color looks different from the website?

We understand! The color of products may vary due to studio lighting used and your screen display brightness. Please allow 20% of color variation in the real products as compared to actual products. It may appear darker or lighter.

What happens if my item is damaged after washing?

We are sad to hear this. Unfortunately, Saltycustoms is not responsible for damage incurred by washing or natural wear and tear. To best preserve the quality of your Saltycustoms apparel, we recommend washing it on a cold cycle, inside out, and without tumble drying. Cool iron on reverse side when needed. By saving energy and protecting the environment, you can give your garments the longest life possible. Also, refer to the care labels for detailed instructions.

When will you ship my order?

For ready stock items, we will ship your orders every Monday and Thursday.

For pre-order items, we typically ship your order within 2-3 weeks on business days.

In most cases, we try our best to ship it to you sooner.

Do you ship worldwide?

Yes! We deliver worldwide, price is subject to location. If your address is not available at checkout, you may contact us and we will check the shipping rate for you. 

What if I want to buy in bulk/wholesale?

We’re still the best among the rest for custom quality products. Head over to our main website for more information on our offerings and how we can help you www.saltycustoms.com

What if I want express printing?

If you would like to print T-shirts as low as 10 pieces and at affordable pricings, you can check out our service at SaltyExpress

What if I want to start my own brand?

If you would like to start your own brand (minus the headache) you can head on to our step sister's website Yeefu, a one-stop merchandising platform that allows you to launch your merchandise campaign hassle-free. Learn more about Yeefu 

Not what you’re looking for?

Don’t worry, you may contact us at retail@saltycustoms.com and we’ll try our best to assist you.